diff --git a/www/common/notifications.js b/www/common/notifications.js
index 73d0d95b6..82fb4b45d 100644
--- a/www/common/notifications.js
+++ b/www/common/notifications.js
@@ -494,7 +494,8 @@ define([
             return text;
         };
         content.handler = function () {
-            let url = msg.isAdmin ? '/support/#tickets' : `/moderation/#support-${content.channel}`;
+            let id =  Util.hexToBase64(msg.channel).slice(0,10);
+            let url = msg.isAdmin ? '/support/#tickets' : `/moderation/#open-${id}`;
             common.openURL(url);
             defaultDismiss(common, data)();
         };
diff --git a/www/moderation/inner.js b/www/moderation/inner.js
index b5ef211d7..4fd9fa99f 100644
--- a/www/moderation/inner.js
+++ b/www/moderation/inner.js
@@ -992,7 +992,7 @@ Attachments:${JSON.stringify(msg.attachments, 0, 2)}`;
         let active = privateData.category || 'active';
         let linkedTicket;
         if (active.indexOf('-') !== -1) {
-            linkedTicket = active.split('-')[1];
+            linkedTicket = active.slice(active.indexOf('-')+1);
             active = active.split('-')[0];
         }