From e26ed382fa1ae68b0a214a7060d1b82faee9ceff Mon Sep 17 00:00:00 2001
From: yflory <yann.flory@xwiki.com>
Date: Tue, 20 Feb 2024 18:42:44 +0100
Subject: [PATCH] New support: delete user ticket

---
 www/common/outer/support.js | 16 ++++++++++++++++
 www/support/inner.js        | 11 ++++++++++-
 www/support/ui.js           | 18 ++++++++++++++++--
 3 files changed, 42 insertions(+), 3 deletions(-)

diff --git a/www/common/outer/support.js b/www/common/outer/support.js
index 25e0610dd..f5d2624eb 100644
--- a/www/common/outer/support.js
+++ b/www/common/outer/support.js
@@ -241,6 +241,7 @@ define([
                     else { t.messages = messages; }
 
                     if (messages[messages.length -1].close) {
+                        ctx.supportData[ticket].closed = true;
                         t.closed = true;
                     }
 
@@ -273,6 +274,13 @@ define([
             cb({closed: true});
         });
     };
+    var deleteMyTicket = function (ctx, data, cId, cb) {
+        let support = ctx.supportData;
+        let channel = data.channel;
+        if (!support[channel] || !support[channel].closed) { return void cb({error: 'ENOTCLOSED'}); }
+        delete support[channel];
+        cb({deleted: true});
+    };
 
     // ADMIN COMMANDS
 
@@ -422,6 +430,11 @@ define([
     };
     var updateUserTicket = function (ctx, data) {
         notifyClient(ctx, false, 'UPDATE_TICKET', data.channel);
+        if (data.isClose) {
+            let ticket = ctx.supportData[data.channel];
+            if (!ticket) { return; }
+            ticket.closed = true;
+        }
     };
 
     // INITIALIZE ADMIN
@@ -558,6 +571,9 @@ define([
             if (cmd === 'CLOSE_TICKET') {
                 return void closeMyTicket(ctx, data, clientId, cb);
             }
+            if (cmd === 'DELETE_TICKET') {
+                return void deleteMyTicket(ctx, data, clientId, cb);
+            }
             cb({error: 'NOT_SUPPORTED'});
         };
 
diff --git a/www/support/inner.js b/www/support/inner.js
index 3df89d4e4..6dea486c7 100644
--- a/www/support/inner.js
+++ b/www/support/inner.js
@@ -187,6 +187,15 @@ define([
                     refresh();
                 });
             };
+            const onDelete = function (ticket, channel, data) {
+                APP.supportModule.execCommand('DELETE_TICKET', {
+                    channel: channel
+                }, function (obj) {
+                    console.error(obj);
+                    if (obj && obj.error) { return void UI.warn(Messages.error); }
+                    refresh();
+                });
+            };
 
             APP.supportModule.execCommand('GET_MY_TICKETS', {}, function (obj) {
                 if (obj && obj.error) {
@@ -213,7 +222,7 @@ define([
                         id: data.id,
                         content: data,
                         form: activeForms[data.id],
-                        onClose, onReply
+                        onClose, onReply, onDelete
                     });
                     $list.append(ticket);
                     let $ticket = $(ticket);
diff --git a/www/support/ui.js b/www/support/ui.js
index a161091cd..0275e1b86 100644
--- a/www/support/ui.js
+++ b/www/support/ui.js
@@ -319,14 +319,21 @@ define([
     };
 
     var makeTicket = function (ctx, opts) {
-        let { id, content, form, onShow, onHide, onClose, onReply, onForm } = opts;
+        let { id, content, form, onShow, onHide, onClose, onReply, onForm, onDelete } = opts;
         var common = ctx.common;
         var metadataMgr = common.getMetadataMgr();
         var privateData = metadataMgr.getPrivateData();
 
         var answer = h('button.btn.btn-primary.cp-support-answer', Messages.support_answer);
         var close = h('button.btn.btn-danger.cp-support-close', Messages.support_close);
-        var actions = h('div.cp-support-list-actions', [ answer, close ]);
+        var remove = h('button.btn.btn-danger.cp-support-hide', Messages.support_remove);
+        var _actions = [answer, close];
+
+        if (content.closed && !ctx.isAdmin) {
+            _actions = [remove]; // XXX update key to "Delete permanently" ?
+        }
+
+        var actions = h('div.cp-support-list-actions', _actions);
 
         var adminActions;
         var adminClasses = '';
@@ -397,6 +404,13 @@ define([
             onClose(ticket, id, content);
         });
 
+        UI.confirmButton(remove, {
+            classes: 'btn-danger'
+        }, function() {
+            $(remove).remove();
+            onDelete(ticket, id, content);
+        });
+
         var addForm = function () {
             $ticket.find('.cp-support-form-container').remove();
             $(actions).hide();