diff --git a/www/moderation/inner.js b/www/moderation/inner.js
index e74d729fe..bd4b287e9 100644
--- a/www/moderation/inner.js
+++ b/www/moderation/inner.js
@@ -990,6 +990,7 @@ Attachments:${JSON.stringify(msg.attachments, 0, 2)}`;
             }
         });
         APP.support = Support.create(common, true);
+        APP.support.setAnonymous(true);
 
         let active = privateData.category || 'active';
         let linkedTicket;